Amegy Bank mobile banking allows you to bank anytime, anywhere from your cell phone. Securely access your credit and deposit accounts to: - View account balances - Transfer funds - Search account activity
Yes, Amegy Mobile Banking is as secure as online banking and uses a number of the same security features such as HTTPS and 128-bit SSL encryption.
In addition, a login ID and password is needed to access the application. No personal data is ever stored on the cell phone. So even if someone had access to your cell phone, no sensitive information would be available.
Enrollment is the process of registering your cell phone with Amegy Bank for mobile banking. To begin, log into Amegy Bank’s online banking service, Bank-at-Home, and click on the mobile banking link on the Services page. Enter your cell phone number and follow the steps to select your carrier, manufacturer and model and we'll enroll your cell phone
Signing up is easy. First, enroll your cell phone, then download and activate the mobile banking application on your cell phone. It only takes a few minutes to get started.
Activation is the process of setting up your cell phone to allow you to access your bank account through your cell phone. The first step in the activation process is to enroll your cell phone through Bank-at-Home. Once you have successfully enrolled your phone, you will receive an activation code online. This activation code is required to begin using Amegy Bank Mobile Banking on your cell phone. See activation code instructions.
As a security precaution, your activation code is only valid for 24 hours. We recommend you print your activation code and installation instructions for easy reference during installation.
You can request a new activation code online through the mobile banking application in Bank-at-Home. Just enter your mobile phone number and select “I need another activation code”.
As a security precaution, your activation code is only valid for 24 hours. If your activation code expires, you can request a new activation code online through the mobile banking application in Bank-at-Home. Just enter your mobile phone number and select “I need another activation code”.
Typically, you should receive an SMS (Short Message Service or Silent Messaging Service) message within a few minutes of enrolling your cell phone. If you have not received a message within one hour, you can request a new SMS through the mobile banking application in Bank-at-Home. Enter the phone number and select "I need the application URL". A SMS message will be sent to your phone with a URL link to download the mobile banking application.
Instructions for downloading the URL will be provided along with your activation code. Please print these instructions. If you forget to print the instructions, you can access the instructions online through the mobile banking application in Bank-at-Home. Enter your phone number and select "I want to view the mobile banking instructions."
This means that our service provider does not “sign” (signing with a digital signature) their application with a certificate. Select “Yes”. The application is from a trusted source, so you will need to select "Yes" to proceed.
You may temporarily disable mobile banking on your phone at any time. Log into Bank-at-Home, enter your mobile phone number in the mobile application and select "My phone is lost/stolen. Disable my profile." This will temporarily disable mobile banking. No one can log in to your account from your phone, even if the correct mobile PIN is provided.
You can update any of your phone settings such as model type or phone number by going online to the mbile phone application in Bank-at-Home. Enter the phone number and select "I wish to change my phone details (Phone Number/Carrier/Phone model)".
The download destination of the mobile banking application can vary between cell phones and carriers. Guidelines about your specific cell phone can be found in the installation instructions.
Your cell phone currently may not be supported by Amegy Bank Mobile Banking. Additional phones may be added at a later date. If you have questions about, please call Online Banking Support at 888-500-2960.
Some Blackberry phones may capitalize the first letter. Check your Login ID to assure that the first letter is in the right case. If it is capitalizing the first letter, try entering in the first letter twice when entering your login ID, then going back and delete the first capitalized letter. For example, if your login ID/password is house in all lowercase. The Blackberry will type it in as House. Put in Hhouse and go back and delete the first “H”.
You will be able to view your checking, savings, money market accounts, credit cards and lines of credits. Please note that some manually associated accounts (other accounts added at your request) may not show up on your cell phone. If you cannot view all of your accounts, please call Online Banking Support at 888-500-2960 for assistance.
If you lock yourself out of mobile banking by incorrectly entering your password three times, you will still be able to access your accounts online through Bank-at-Home. You can also reset your password through the password reset link located in the online banking login box at www.amegybank.com.
Please note: if you lock yourself out of Bank-at-Home, you will also be locked out and unable to access mobile banking. You will need to use the current password reset functionality to unlock your account.
No, you will need to enroll in Bank-at-Home to use mobile banking. To enroll, click the Sign Up Now link on the Online Banking Login box at www.amegybank.com and self enroll. Or you can call Online Banking Support at 888-500-2960 to enroll.
New phones recently released to the market may not be offered immediately. It may take up to a few months before the phone is added to the compatible list. Please check the list periodically for new updates. Updates will be made quarterly.
