AMEGY BANK IMPLEMENTATION TEAM

Back Row (left to right): Marcia Gatson-Wilson, Pamela Thompson, Lathasha Mcfarland, Lisa Kott, Buddy Funderburg, Jr.
Front Row (left to right): Anitra Bolton, Sherra Holdman, Ana Chevez, Asuena Tamez, Jessel Smith
Below Photo: Miguel Interiano and Consuela Hernandez. Not pictured: Nola Brown

Our dedicated Implementation team focuses on ensuring your Treasury Management services are implemented correctly the first time. Our model is simple; each implementer supports one or two Treasury Management Officers. Most of the Implementers have not only worked with the same Treasury Management Officers for years but also have implemented services for the same clients for years. The team is led by their manager, Nola Brown (who has been with Amegy for over 20 years) with assistance from two seasoned, senior Implementers who ensure progress and implementation load-balancing among the team. Our staff has an average banking career of 23 years and an average tenure at Amegy of 16 years.

Last summer, the Implementation process was augmented with the use of iPads® to initiate our most popular products. Treasury Management Officers enter parameters into the iPad®, rather than on paper or other electronic documents, and email them to their dedicated Implementers. Due to the success of implementing faster and more accurately, Amegy has expanded the number of services on the iPad® and is currently rolling out the ability to upload the information from the iPad directly into Amegy’s back-office system to further enhance the speed and accuracy of our implementations.

We thank you for your business and look forward to serving you in the near future.

iPad® is a registered trademark of Apple, Inc. and Amegy Bank does not claim any ownership or exclusive rights to the use of this trademark.



RECEIVABLES ONLINE

We are pleased to announce the launch of Receivables Online, the next generation of online reporting and imaging of accounts receivable items. Receivables Online replaces an in-house developed application known as Lockbox Web Delivery. Receivables Online holds a wealth of advanced functionality. A few of the functions you can perform are highlighted below:

    • Screen views can be customized to contain the information you want to see in the order you want to see it.
    • Custom export files of requested data can be produced in an Excel format.
    • Email alerts can be created for specific receivables, dollar amount ranges, or no deposit scenarios.
    • Searches can be originated for specific items, over a range of dates, on multiple lockboxes simultaneously.
    • Images of receivable items and remittance details can be downloaded. 

    Other methods of payments will be integrated into this reporting methodology in the near future. The details for ACH, wire and remote deposit payments will be available, in addition to lockbox items. This solution will provide you with a central integrated view of all of your receivables.


    COMBATTING CARD & PAYMENT FRAUD SEMINAR – HOUSTON, TX

      In June Amegy Bank hosted a luncheon seminar at the Junior League of
      Houston. Amegy Bank’s Treasury Management team, along with experts from
      TransFirst® and CoalFire®, discussed card and payment fraud trends and
      available protective measures. The discussion topics included:

    •    What Happened During Recent Merchant Data Breaches: Companies previously felt         that their card data was secured have been breached, exposing millions of customer           records to attackers.
    • Changing the Threat Landscape: Skimming card data to create counterfeit cards is the leading driver of card losses.  Cyber fraud is escalating with over 200,000 new malware programs created daily.
    • Risk Mitigation for Cardholders and Merchants: Improved technology has been developed by card issuers to analyze card spending patterns and detect potential fraud.
    • EMV (chip technology currently used in most countries outside of the U.S.): Attendees were made aware that merchants must prepare for a shift in liability at POS terminals in 2015. Cards and merchant terminals must be updated to accommodate the coming change.
    • Fraud Prevention Best Practices for Cardholders and Merchants: Companies can deter fraud by utilizing controls in their commercial card program; cardholders can sign up for bank alerts on purchases.
    The program concluded with Mary Murray, Amegy’s Corporate Services Group Executive Vice President, providing an overview of current fraud schemes along with insights on fraud. Discussion included:
    • Accounts Payable Fraud: Companies receive instructions via email and letter to change vendor payment account information. Some instructions have been fraudulent, and companies have wired payments to fraudsters. To prevent this type of fraud, companies should institute telephone verification (not email verification) with their vendor on any changes to payment instructions.
    • Email Hacking: A client’s treasury team received an email from an internal colleague authorized to provide payment instructions to send a wire. Treasury used dual control in initiating and approving the wire on computers protected by Trusteer. When asked to send an additional payment, the treasury area contacted the individual only to find that their colleague’s email had been hacked and that the wire request was fraudulent. All individuals within a company who could send payment requests should install Trusteer to deter email hacking, and companies should consider internal callbacks on wire requests.
    • Account Takeovers: While attempting to access AmegyConnect®, one company user with payment authorization rights received a message stating they were locked out and that another user should log into their workstation to unlock access. When another user, with payment authorization rights, logged into the first user’s computer (which unbeknownst to them was infected with a virus), the fraudster swept information from the two users and initiated and approved a wire for $1,495,000 to China. To prevent such fraud, one user should never log into another user’s computer. And if you receive an unusual or unexpected message, contact Amegy Technical Support.

    A list of best practices in fraud prevention that includes the use of dual control, positive pay, and Trusteer was distributed. For a copy, contact Treasury Management.

    The seminar included valuable educational information and was approved for 1.4 CTP/CCM recertification credits by the Association for Financial Professionals.  

    Amegy Bank is dedicated to providing your organization with solutions that help mitigate the risk and impact of fraud. The growing threat of cybercrime and fraud is a battle we must combat together by combining effective processes and services. We encourage you to seek advice from your Amegy banker and to discuss solutions that can help protect your business.

    We enjoyed seeing those of you who attended the seminar. And according to the many feedback forms, it proved to be a productive and educational session for our attendees. We look forward to continuing our partnership with all of you and assisting with your banking needs. 





    SAVE THE DATE FOR 2014 EVENTS

    DAFP Big D Treasury Conference | September 18, 2014 | Dallas, TX
    The Dallas Association for Financial Professionals (DAFP) is a forum for the exchange of treasury and financial management knowledge and practices. Members are corporate practitioners and banking and service provider professionals whose responsibilities include decision-making in the fields of finance, investments, services, and cash management. Amegy is pleased to be a sponsor of the upcoming event that will be filled with educational and networking opportunities.

    Commercial Card User Conference
    October 8, 2014 | Houston, TX
    October 9, 2014 | Dallas, TX
    The 3rd annual Commercial Card Conference will be held in Houston on October 8th and in Dallas on October 9th. If you are interested in attending please let your Treasury Management Officer know. There will also be additional communications sent out in the coming weeks. Please be sure to RSVP.
    Some of the topics at the conference will include:

    • Maximizing Your Rebate From a Program Administrator Point Of View
    • Developing a Fleet Program
    • Merchant Negotiation
    • System Enhancement Proposals
    • Accounting Interfaces & ERPs
    • Maximizing your Travel Program
    • Developing Cardholder Policies & Procedures
    • The Value & Contents of Level III Data
    • Using Technology to Save Time and Money (LEAN processes for efficiency)

    Association of Financial Professionals (AFP) Conference | NOVEMBER 2 – 5, 2014 | Washington D.C.
    The AFP Annual Conference brings together more than 6,500 treasury and finance professionals. Amegy Bank participates in the educational and networking events at this conference.  This year’s event includes 140 educational sessions and outstanding speakers including Dr. Ben S. Bernanke, the two term chairman of the Board of Governors of the Federal Reserve System.  If you plan to attend, we encourage you to let your Treasury Management Officer or Amegy Banker know so we can include you in our event communication.
    Location: Walter E. Washington Convention Center, 801 Mt Vernon Pl NW, Washington, DC 20001
    For more information, visit: http://an14.afponline.org/


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