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Enjoy Global Acceptance and Greater Security
With Your Amegy Bank Chip Card
Amegy Bank is pleased to offer Chip Cards to our customers. Chip Cards offer improved security, global acceptance and continued ease-of-use. Credit Cards are available summer 2015 and Debit Cards are available fall 2015. We will be issuing replacement cards to our existing cardholders.
Since Chip Cards will be new to many of our customers, we want to make sure you are familiar with how Chip Cards work and what additional benefits they offer.
How a Chip Card Benefits You
With Chip Card technology, your card data is more secure when used at a chip-enabled terminal. During a payment transaction, the chip assigns a unique code to each transaction. This is different than magnetic stripe technology that stores static information that is used for every transaction. With Chip Cards, once a transaction is complete, the unique code "expires". This helps prevent the card data from being reused.
Chip Cards are already the standard in several countries, and global adoption of the technology continues to grow. The United States is now in the process of transitioning to Chip Cards. This transition will take some time to become fully standardized; because, to ensure a Chip Card is processed through the Chip, a merchant must have a chip-enabled terminal. And, that will require both card issuers and merchants to fully adopt this technology.
Payment Peace of Mind
A merchant who does not have a chip-enabled terminal can still process your payment using the magnetic stripe. And, while the Chip Card security is not utilized during a magnetic stripe transaction, the overall security protections we already offer are all still in place.
24/7 Fraud Monitoring
We're always monitoring your account for suspicious activity and will attempt to contact you if we detect something unusual. For the best service, please maintain accurate contact information with the bank. Call today to make sure your information is up-to-date: (800) 287-0301 or login to online banking.
Shop with confidence, knowing you will not be held liable for unauthorized purchases made with your card or account information.
Mobile Card Fraud Alerts2
Receive a text message any time we detect a potentially fraudulent transaction on your account, so you can react quickly if there is suspicious activity. Enrollment is available at www.amegybank.com/cardalerts.
Receive informative, near real-time one-way text notifications via phone or email. With a combination of transaction activities available, you establish your notification preferences. Enroll by logging in to online banking, navigating to the "Services" tab, and selecting "Purchase Alerts".
As Easy to Use as Ever
Although the chip-enabled terminals work a little differently, you'll have them mastered in no time. Here's how you pay with your Amegy Bank card the chip-secured way:
1. With the front side up and chip end first, insert your card into the terminal. Keep your card in the terminal throughout the transaction.
2. Follow the on-screen directions.
3. Remove your card once you are prompted to do so.
The chip-enabled terminal reads the Chip Card only when it is inserted. Removing the card too early can interfere with processing the transaction. Make sure you leave your Chip Card in the terminal throughout the entire transaction and only remove it when prompted.
Because you leave the card inserted, a common challenge inherent with the transition to paying with a Chip Card is forgetting your card in the terminal. Remember to take your card with you when you leave.
We are here to help you make the most of your Chip Card. Call your Amegy Banker or dial (800) 287-0301 for more information.