Business Mobile Banking

Frequently Asked Questions

Select a topic below:

General


  1. What is Amegy Business Mobile Banking?

  2. How do I sign up for Amegy Business Mobile Banking?

  3. What security measures help protect my transactions through the Amegy Bank mobile application and mobile web browser?

  4. What is needed to use Amegy Business Mobile Banking?

  5. Do I need a data plan?

  6. Is there a charge to use Amegy Business Mobile Banking?

  7. Must I enroll each mobile phone or device that I wish to use with Amegy Business Mobile Banking?

  8. How many users can enroll in Amegy Business Mobile Banking on a single mobile phone or device?

  9. What if I suspect that my mobile device may have been used to make an unauthorized transfer from my Amegy Bank account?

Mobile Web


  1. What is mobile web?

  2. Is there a cost to use the mobile web?

  3. How do I access Amegy Business Mobile Banking from my mobile phone or device browser?

  4. How do I get an optimized mobile web experience?

  5. Is mobile web banking supported on my mobile phone or device?

Business Mobile Banking Applications


  1. What are mobile applications and how do they compare to mobile web?

  2. Where do I access and download the Amegy mobile applications for iPad and iPhone?

  3. Where do I access and download the Amegy mobile application for an Android device?

  4. Is the Amegy Business Mobile Banking application supported on my mobile phone or device?

Mobile Deposit


  1. What is mobile Check Deposit?

  2. How do I deposit a check?

  3. What checks are not eligible for deposit?

  4. Is there a bank fee to deposit my check with my mobile device?

  5. Are there transaction limits with Mobile Deposit?

  6. Are my checks deposited immediately?

  7. What should I do with the hard copies of my checks?

  8. How do I view my deposit history?

Troubleshooting


  1. What do I do if I get a new mobile phone or device?

  2. What happens if my Amegy Business Mobile Banking Application is deleted from my phone?

  3. Can I access Amegy Business Mobile Banking from a web browser and downloadable application on the same mobile phone or device?

  4. I previously enrolled in Amegy Business Mobile Banking on my mobile phone or device’s browser. Why am I being asked to enroll again?

  5. What if my mobile phone or device is lost or stolen?

  6. How do I delete the Amegy Business Online Banking application from my mobile phone or device?




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