Credit Cards

Frequently Asked Questions

Select a topic below to learn more.

General            AmaZing® Cash          AmaZing® Rewards         Contactless Cards

General

  1. When will I receive my credit card?

  2. When will I receive my PIN?

  3. I have one of your personal legacy credit cards (not one of the AmaZing branded cards), where can I view my Card Agreement and Disclosures?

  4. Can I add security alerts to my credit card to monitor purchases for potential fraud?

  5. Does the bank offer electronic credit card statements?

AmaZing Cash

  1. How does the Amazing Cash program work?

  2. Is there an earnings cap with AmaZing Cash?

  3. Does cash back ever expire?

  4. What types of accounts can be used for my automatic cash back deposits?

  5. Can I receive cash back in some other way than a deposit?

  6. How do I enroll in the AmaZing Cash program?

  7. How much cash back do I earn?

  8. Will there be special cash back promotions available?

  9. Can cash back ever be reversed?

  10. How will I track cash back earned?

  11. When will I receive my cash back rewards?

  12. Is there an annual fee?

  13. Can this program be combined with AmaZing Rewards?

  14. Is there a need to provide reporting of cash back as income?

  15. Do I earn cash back if my account is past due?

  16. Do I earn cash back if I go over my credit limit?

AmaZing Rewards

  1. AmaZing Rewards FAQs

  2. How does AmaZing Rewards work?

  3. What is the difference between this AmaZing Rewards program (effective 11/15/2012) and the previous one?

  4. How do I track rewards points earned?

  5. Do AmaZing Rewards points expire?

  6. How do I earn points?

  7. Is there a limit to the amount of rewards I can earn with AmaZing Rewards?

  8. Why don't my points increase every time I make a purchase?

  9. How many points do I need in order to redeem?

  10. If I do not pay my credit card bill in full every month, will I still earn rewards?

  11. How do I redeem points?

  12. What is the statement credit amount for redeemed points?

  13. How long will purchases be available to redeem points against?

  14. Are there limits to what I can redeem for?

  15. Can I redeem points for a gift card purchase?

  16. How long will it take to see the credit to my account?

  17. If I receive a statement credit, will I still need to make a payment?

  18. Where can I see the AmaZing Rewards Terms and Conditions?

Contactless Card

  1. What is an Amegy Bank Contactless Visa card?

  2. Are Contactless cards the same as cards with Visa payWave?

  3. How do I use my Amegy Bank Contactless Visa Card?

  4. Where can I use my Amegy Bank Contactless Visa card?

  5. How does an Amegy Bank Contactless Visa card work?

  6. Are both Amegy Bank Check cards and Amegy Bank Credit cards available with the contactless feature?

  7. I have an Amegy Bank card with the myPHOTOcard customization. Is this feature also available with Amegy Bank Contactless Visa cards?

  8. What are the benefits of having an Amegy Bank Contactless Visa card?

  9. What should I do when I am asked to enter a PIN number?

  10. What should I do if I can’t complete a contactless card transaction at a participating merchant?

  11. Will I be required to swipe my card for purchases greater than $25?

  12. Are Amegy Bank ATM cards available with the contactless feature?

  13. Is my information safe when paying with my Amegy Bank Contactless Visa card?

  14. How am I protected if my Amegy Bank Contactless Visa cards are lost or stolen?

  15. Where can I get more information about Amegy Bank Contactless Visa cards?