PC Banking Frequently Asked Questions

  1. Why must I make this conversion?

  2. Will this impact me?

  3. What if I don’t convert?

  4. How can I tell if I need to perform the Conversion?

  5. What do I need to do? How do I perform the conversion?

  6. What version and release of Quicken or QuickBooks do I need?

  7. I don’t see the "Amegy Bank of Texas - new” BID in the Financial Institution list.

  8. I’m using QuickBooks 2010 and receive error OL-331 – PIN Reset Error.

  9. When should I make the conversion?

  10. Will my Customer (User) ID be changing?

  11. Will my PIN (password) be changing?

  12. How do I know I have performed the conversion successfully?

  13. Who do I call if I have questions? How do I get help to perform the conversion?

  14. What if I use another PFM (Personal Financial Management) PC Banking application?