Merchant Services

Frequently Asked Questions

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Why choose Merchant Services with Amegy Bank?

A member of our team (your Relationship Manager or Amegy Merchant Services Support) is available 24 hours a day, 7 days a week, ready to provide you with the one-on-one attention you need to help your business grow. Also, with a Merchant Services team of more than 125 years of Merchant Services experience, we are your experts in helping you decrease your processing costs, technical support and expanding your business. For more on why to choose Merchant Services with Amegy Bank, visit our page.

Will I need to have a credit check?

Yes. First Data will conduct a credit check to assess any risks associated with supporting your payment transactions. If a customer should dispute a charge, a chargeback could occur or a debit to your account. A credit check would be needed to guarantee that funds are available to complete any chargebacks.

Can international companies open an Amegy Bank Merchant Services account?

No. Currently, businesses located outside the U.S. cannot accept payment processing with Amegy Bank’s Merchant Services. Only organizations with a physical U.S. address and checking account with Amegy Bank may process transactions through Merchant Services.

How do I get set up to accept these types of cards?

We can help you set up for Visa, MasterCard, Discover and American Express. JCB is subject to credit approval. To receive authorization, please call JCB at 1-800-366-4522.

 

Please call your Amegy banker so we can help you begin accepting all major card types.

What types of cards can I accept?

All major cards can be accepted: Visa, MasterCard, Discover, American Express and JCB.

Are there any feed involved with a Merchant Services account?

Yes. A percentage of each transaction amount will be charged to the merchant for collecting, approving and processing card transactions. The deduction will come from your business’ Amegy checking account. Applicable monthly fees will also be charged.

When will all my equipment arrive?

All of your hardware will be shipped between 5-7 business days following the approval of your Merchant account.

What if I have more questions?

If you have any further questions regarding Merchant Services, please feel free to call your Amegy banker or email Merchant Services, and we will be happy to assist to you.

What if I am planning on opening additional business locations?

If you are opening a different type of business, or planning on opening additional locations, please contact your Amegy Business Banker to assist you in completing a new Merchant Services application.