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Tips To Protect

Don't become a victim. With these simple tips, you can help protect yourself and/or your business against fraudsters.

Protect Yourself

Tips To Follow

  • Review your account(s) daily.
  • Change your passwords (including your WIFI network default) regularly for better protection. Consider using a combination of letters, numbers and special characters.
  • Watch/look for skimmers on frequently used cash dispensing machines and gas stations.
  • View website URLs prior to clicking/viewing. Secure and reliable sites will use a secure icon and have https:// at the beginning of the URL.
  • Be wary of requests for information and never agree to send money or private data without confirming the legitimacy of the requestor.
  • Protect sensitive information by shredding pre-approvals for credit cards, destroying cards you no longer use and keeping identification documents stored someplace safe.
  • Keep antivirus software updated to limit your exposure to malware during everyday online activities.

Tips To Avoid

  • Don’t click links in emails or online that you are not familiar with.
  • Never share personal information, such as your social security or tax ID numbers, account numbers, or login and password information, via email, text or over the phone. 
  • Do not leave any documents that contain access to financial data in an unsecure area.
  • Don’t use public computers for accessing online banking.
  • Don’t broadcast your WIFI network name and consider using encryption on your network.

Protect Your Business

Tips To Follow

  • Verbally confirm payment origination instructions, particularly in instance where a change is requested.
  • View website URLs prior to clicking/viewing. Secure and reliable site will use a secure icon and have https:// at the beginning of the URL.
  • Develop anti-fraud office procedures to track high risk financial processes with internal controls.
  • Implement dual-authorization by requiring at least two approvals for high risk transactions like wire transfers and checks.
  • Protect sensitive information on your computers by restricting data access to essential employees only and by keeping the latest antivirus software installed.
  • Keep employee logins safe by enforcing strict password criteria and updating frequently.
  • Educate your employees about phishing schemes and malware.

Tips To Avoid

  • Don't click on links in emails or online that you're not familiar with.
  • Never share company information, such as tax ID numbers, account numbers, or login and password information, via email, text or over the phone. 
  • Do not leave any documents that contain access to financial data in an unsecure area.
  • Don’t use public computers for accessing online banking.
  • Don’t broadcast your WIFI network name and consider using encryption on your network.

Afraid You Have Become A Victim Of Fraud?

Report a Lost or
Stolen Card

800-287-0301
Menu Option 2; 24/7 Support

Suspicious
Account Activity

888-500-2960
Mon – Sat: 8:00 AM – 9:00 PM

Debit/Credit Card
Customer Service

866-749-7459
Mon - Sat: 7:00 AM - 9:00 PM

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