About Us
Accessibility
We're committed to making our products and services convenient and accessible for all clients. We monitor and strive to improve accessibility and client experience, whether you bank with us online, through a branch, ATM, or over the phone.
Branch Resources
If you require any accommodations or assistance to ensure your branch visit is accessible and comfortable, make an appointment by calling 800-287-0301 and we’ll have a banker ready to assist you.
Vision
We offer tablets that provide voiceover, braille screen input, spoken content, zoom or magnifier options, and text magnification. Contact a banker for more information.
Hearing and Speech
Our branch tablets provide pairing with hearing devices, live captions, and subtitles. In addition, alternative communication methods such as writing or text-tospeech technology are available. We accept TDD and video relay calls.
Mobility
We offer the option of banking drive-thru lanes at many of our branch locations. We also routinely review our facilities for accessibility, paying careful attention to parking spaces, curbs, ramps, doors, entrances, safe deposit features, lobby areas and more.
Cognitive Support
We provide one-on-one help with reading, filling out and completing forms.
Accessible Facilities
Accessible ATMs
Our drive-up and in-branch ATMs provide audio assistance, braille signage, and incorporate height and reach standards for accessibility.
Accessible Digital Services
We strive to meet the technical standards and design requirements set forth by World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG).
Feedback
Please share how we can improve your experience by emailing us at ADAaccessibility@zionsbancorp.com or calling Customer Service at the number below.
Contact Us
Customer Service
800-287-0301
Make Appointment
Schedule an appointment
Share Your Feedback
Please share any comments that are not time-sensitive or confidential
Request Assistance
Whether you need assistance with our accessible ATMs, require support from our customer service team, or want to learn more about our accessibility features, we’re here to help. Before you visit a branch, schedule an appointment and request assistance from our team by clicking below.