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Account Alerts

Setting up accounts alerts is a good way to stay informed of your account activity. We encourage you to consider enrolling in the following alerts so you can stay informed and aware of potential fraud schemes.

Mobile Fraud Alert Service[cite::1116::cite]

With Mobile Fraud Alert Service, you will receive notifications from us through a mobile text alert when there is potential fraud on your enrolled accounts. This service will help assist in preventing fraudulent transactions on your card(s).

How it Works

  1. Alerts are sent by text message to your mobile device. 
  2. If a transaction(s) appears suspicious, we will send you a text message.
  3. Simply reply "Yes" or "No". 
  4. If you reply "Yes" to confirm a potential fraudulent transaction has occurred, a block will be placed on your card, if it has not already been done. 
  5. Your next step would be to contact Contact Customer Service immediately at 800-509-0806. 
  6. If you do not suspect fraud, simply reply "No". We will remove any block that may have been placed and you may continue using your credit or debit card.
  7. Reply "STOP" at any time to discontinue Mobile Fraud Alert Service.


View Frequently Asked Questions

Enroll Now

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Card Alerts[cite::1217::cite]

Managing your Amegy Visa® Debit or Credit Card is easier with Card Alerts. Personalize your alerts by choosing the notifications you’d like to receive via email or SMS text.

  • Payment Reminders - Set reminders to notify you before your next payment is due. Also, receive alerts to track your automatic reoccurring payments.
  • Transaction Notifications - Custom settings allow you to select the transaction alerts you’d like to receive.
  • Spending Alerts - Manage spending with adjustable settings to notify you when spending exceeds your preferred threshold. 

 

Enrolling is Easy (and Free)

  1. Log into your Online Banking account
  2. With your card in hand, select “Card Alerts” under the Services Tab
  3. Follow the online instructions
     
Enroll Now

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Afraid You Have Become A Victim Of Fraud?

Report a Lost or
Stolen Card

800-287-0301
Menu Option 2; 24/7 Support

Suspicious
Account Activity

888-500-2960
Mon – Sat: 8:00 AM – 9:00 PM

Debit/Credit Card
Customer Service

866-749-7459
Mon - Sat: 7:00 AM - 9:00 PM

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