Zelle^® for Your Business

You can send, request, or receive money with Zelle^®. To get started, sign into Amegy Bank’s online or mobile banking app and select Send Money with Zelle^®. Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept terms and conditions, and you’re ready to start sending and receiving with Zelle^®.

When you use Zelle^® with a small business account, you can send money to other small businesses that bank with a financial institution that offers Zelle^® to small businesses. You can also send money to consumers that have access to Zelle^® through their online or mobile banking app. At this time, we don’t support sending to (or receiving from) consumers that are only enrolled in the Zelle^® app.

If the small business or consumer you send money to has already enrolled with Zelle^® through their bank’s mobile app, the money is sent directly to their bank account and cannot be canceled. It’s important to send money only to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money. 

You can receive payments from consumers using Zelle^®  through their bank’s online or mobile banking app. You can also receive payments from other small businesses if their financial institution offers Zelle^®  to small businesses. At this time, you’re not able to receive payments from consumers that are only enrolled in the Zelle^®  app.

Once you’re enrolled with Zelle^®, money you receive is typically available within minutes.

First, you should enroll your email address or U.S. mobile number with Zelle^® through your online or mobile banking app and associate it with your small business banking account. Second, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle^® right from their online or mobile banking app. You don’t need to share any sensitive account details; they can send you money by using your enrolled email address or U.S. mobile number to identify you. After the other party sends you a payment with Zelle^®, you will receive your money directly into your enrolled bank account.

There are a few ways you can encourage your customers to pay you with Zelle^®.

• Tell customers verbally that you accept payments with Zelle^®, and that they can easily send you money right from their online or mobile banking app.

• Include it on an invoice. We recommend adding “I accept payments with Zelle^®” or “Pay me with Zelle^®”.

• Use Zelle^® to request money* from your customers (which will send them a notification telling them you’ve requested payment with Zelle^®).

• Add pre-approved Zelle^® content to your business website: zellepay.com/smallbusiness-toolkit.

*Please note, you’ll only be able to receive payments from consumers using Zelle^® through their financial institution’s online or mobile banking app. You will not be able to receive payments from consumers enrolled in the Zelle^® app. If the person you are requesting money from is not yet enrolled with Zelle^®, you must use their email address to request money.

Neither Amegy Bank nor Zelle^® offers a protection program for any authorized payments made with Zelle^®  – for example, if you do not receive the item you paid for, or the item is not as described or as you expected.

There is no fee at this time for small business use of Zelle^®. Fees may be subject to change at any time.

Whether you use Zelle^®  with a business account or a consumer account, Zelle^®  uses the same network to initiate payments to small businesses and consumers. Consumers who are already enrolled with Zelle^®  through their bank's online or mobile banking app don’t need to do anything different to send money to a small business – they use the existing Zelle^®  experience they already know and trust within their bank’s app. However, the experience is slightly different for small businesses, as small businesses cannot currently send payments to or receive payments from consumers who are only enrolled in the Zelle^®  app. 

To get started, sign into Amegy Bank’s online or mobile banking app. A business user must be entitled to access the account desired to be enrolled in Zelle^®. The account selected to enroll in Zelle^® must be a business checking account. To enroll a small business bank account with Zelle^®, you must use a different U.S. mobile number or email address than the one you used to enroll your personal bank account with Zelle^®. For example, name@email.com would be connected to your personal checking account, and 555-555-1234 would be connected to your small business bank account.

No, Zelle^® does not integrate directly with accounting software at this time. However, since Zelle^®  is connected to your bank account, you are able to see all Zelle^®  transactions in your online banking transaction records. If your bank account transactions feed into accounting software, you will see the Zelle^®  transactions. 

A business checking account is required to use Zelle^® for business. 

Please call Amegy Bank at 800-287-0301.

You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle^®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, then select “Cancel This Payment.” 

If you send money to a small business or consumer that has already enrolled with Zelle^® through their bank or credit union’s online or mobile banking app, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money. 

If you try to send money to a consumer who is enrolled in the Zelle^® app, the payment won’t go through, and a message will pop up to let you know the payment cannot be completed. With small business accounts, Zelle^® does not currently support sending money to users enrolled in the Zelle^® app.   

If you sent money to the wrong person, please immediately call our customer support team at 800-287-0301 so we can help you. You may also contact the party directly and request they return the funds to you. 

Limits do exist for Zelle^® payments sent. These limits will be displayed within the app under the limits tab. 

Limits do exist for the number of transactions that can be sent. This number will be displayed within the app under the limits tab.